Privacy Policy for Lintas Benteng

Last Updated: January 25, 2026
Effective Date: January 25, 2026

This Privacy Policy describes how Lintas Benteng ("we", "our", or "the app"), developed by BPS Kabupaten Bengkulu Tengah, collects, uses, stores, and protects your information when you use our mobile application.

1. Information We Collect

1.1 Location Data (INCLUDING BACKGROUND LOCATION)

Our app collects precise location data (GPS coordinates) for the following purposes:

• Real-time GPS tracking: Continuous monitoring of field personnel movements during work assignments
• Route recording: Automatic capture of travel paths, distance, and duration
• Geofencing: Service area verification and boundary monitoring
• Location history: Storage of past routes for reporting and analysis
• Supervisor monitoring: Real-time visibility of field team locations (if applicable)
• Photo geotagging: Embedding GPS coordinates into photo metadata for documentation purposes

1.2 Camera and Photos

When you use the camera feature during tracking sessions, we collect and process:

• Camera access: Permission to capture photos using your device camera
• Photos: Images taken during tracking for field documentation
• Photo metadata:
  • Timestamp (date and time when photo was taken)
  • GPS coordinates (latitude and longitude where photo was captured)
  • Device information (camera model, image resolution)
• User annotations: Optional notes, captions, or descriptions you add to photos
• Activity context: The tracking activity name associated with the photo

1.3 Photo Storage and Retention

Local Storage (On Your Device):

• Photos are stored in your device's internal storage at:
  /Android/data/com.bpsbenteng.lintasbentengv3/files/Pictures/LintasBenteng_Photos/
• This folder is app-specific and not accessible by other apps
• Photos are stored locally until you manually delete them or uninstall the app
• App updates: Photos remain intact when you update the app
• App uninstall: All photos are automatically deleted when you uninstall the app

Cloud Storage (Firebase Storage):

• Photos are uploaded to Google Firebase Storage when you choose to sync or submit them
• Cloud-stored photos are accessible by:
  • You (the photo owner)
  • Your organization's administrators (if applicable)
  • Authorized team members with proper permissions
• Cloud photos are retained until you request deletion or your account is terminated

1.4 Device Information

We automatically collect certain device information:

• Device model and manufacturer
• Operating system version (Android)
• Device unique identifiers (Android ID, Installation ID)
• Network connection type (WiFi, mobile data)
• IP address
• Battery level and status
• Camera hardware information (for photo capture optimization)

1.5 Usage Data and Analytics

We use Firebase Analytics and Google Analytics for Firebase to collect:

• App usage statistics (features used, screen views, session duration)
• Performance metrics (app crashes, errors, loading times)
• User interactions (button clicks, navigation patterns)
• Camera usage frequency (how often camera feature is used)
• Advertising ID: Google Advertising ID (GAID) for analytics purposes only

Important: We DO NOT use your Advertising ID for personalized advertising or ad targeting.

1.6 Account Information

When you log in using Google Sign-In or create an account, we collect:

• Name and email address
• Profile photo (if provided by Google)
• User role (admin, field worker, etc.)
• Organization/company affiliation

1.7 Notification Data

We collect information related to notifications:

• Device push notification token (for Firebase Cloud Messaging)
• Notification delivery status
• User interaction with notifications (opened, dismissed)

2. How We Use Your Information

2.1 Core App Functionality

• GPS Tracking: Record and display real-time location and routes
• Distance Calculation: Compute travel distance and duration
• Route Visualization: Display paths on interactive maps
• Photo Documentation:
  • Capture field visit evidence and site documentation
  • Attach location data to photos for verification
  • Create timestamped photo records for reporting
• History Storage: Save tracking sessions and photos for future reference
• Team Monitoring: Enable supervisors to view field team locations and photos (if authorized)

2.2 Service Improvement

• Analyze app usage patterns to improve features
• Identify and fix bugs or performance issues
• Optimize battery usage, camera performance, and location accuracy
• Develop new features based on user needs

2.3 Communication

• Send push notifications for event reminders and updates
• Alert users of system status or service disruptions
• Provide customer support responses

3. Data Sharing and Disclosure

3.1 Within Your Organization

If you are part of an organization using Lintas Benteng:

• Supervisors/Admins: May view your real-time location, tracking history, and uploaded photos
• Team Members: May see your location on shared monitoring dashboards
• Reports: Your tracking data and photos may be included in organizational reports

3.2 Third-Party Services

We share limited data with the following third-party services:

• Google Firebase: Authentication, database storage, analytics, cloud messaging, photo/file storage
  Privacy Policy: https://firebase.google.com/support/privacy
• Google Maps Platform: Map display and geocoding services
  Privacy Policy: https://policies.google.com/privacy
• Google Cloud Storage: Photo and media storage with encryption

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests or investigations
• Protection of our legal rights or safety of users

3.4 What We DON'T Share

4. Data Retention

4.1 Active Data

• Tracking Sessions: Stored indefinitely until you manually delete them
• Account Data: Retained while your account is active
• Photos (Local): Stored on your device until:
  • You manually delete them from the app
  • You uninstall the app (all local photos deleted automatically)
• Photos (Cloud): Stored in Firebase Storage until:
  • You request deletion through the app
  • Your account is deleted
  • Your organization requests removal (if applicable)

4.2 Inactive Accounts

If you do not use the app for 2 years, we may delete:

• Old tracking history (older than 2 years)
• Inactive account data (after 3 years of inactivity)
• Cloud-stored photos from inactive accounts (after 2 years)

4.3 Analytics Data

Firebase Analytics data is retained according to Google's default retention policies (typically 2-14 months).

5. Your Privacy Rights and Choices

5.1 Camera Permission Control

• Grant/Revoke: Enable or disable camera access in:
  Android Settings → Apps → Lintas Benteng → Permissions → Camera
• Impact of Revoking: You will not be able to take documentation photos, but GPS tracking will still work
• Selective Access: Camera is only requested when you tap the camera button during tracking

5.2 Location Data Control

• Start/Stop Tracking: You control when location collection begins and ends
• Android Settings: Revoke location permissions in:
  Android Settings → Apps → Lintas Benteng → Permissions → Location
• Background Location: Change to "Allow only while using the app" (tracking features will be limited)

5.3 Photo Management

• View Photos: Access your photo gallery in the app
• Delete Individual Photos: Long-press on a photo and select "Delete"
• Delete All Photos: Use the "Clear All Photos" option in settings
• Download Photos: Save photos to your device's main gallery (if feature is available)
• Cloud Sync Control: Choose which photos to upload to cloud storage

5.4 Data Access and Deletion

You have the right to:

• View Your Data: Access your tracking history and photos in the app
• Delete Tracking History: Remove individual sessions or all history
• Delete Account: Request full account deletion (includes all photos and data)
• Export Data: Request a copy of your tracking data and photos

5.5 Advertising ID

You can reset or opt-out of interest-based advertising:

• Go to: Android Settings → Google → Ads
• Tap "Reset advertising ID" or enable "Opt out of Ads Personalization"

5.6 Notifications

Control notifications in:

• Android Settings → Apps → Lintas Benteng → Notifications
• In-app notification settings (if available)

6. Data Security

We implement industry-standard security measures to protect your photos and data:

6.1 Technical Safeguards

• Encryption in Transit: All data (including photos) transmitted using HTTPS/TLS encryption
• Encryption at Rest:
  • Cloud photos encrypted in Firebase Storage using AES-256
  • Local photos stored in app-specific encrypted directory
• Secure Authentication: Google Sign-In with OAuth 2.0
• Access Controls: Role-based permissions for viewing photos and tracking data
• Photo Integrity: Original photo metadata preserved to prevent tampering

6.2 Physical and Organizational Safeguards

• Limited employee access to user photos and data
• Regular security audits and updates
• Secure development practices and code reviews
• Monitoring for unauthorized access attempts

6.3 Limitations

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information or photos.

7. Children's Privacy

Lintas Benteng is NOT intended for use by children under 13 years of age. We do not knowingly collect personal information, photos, or location data from children under 13.

If we discover that we have collected information from a child under 13, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at sutannadhif@gmail.com.

8. International Data Transfers

Your data (including photos and location data) may be transferred to and stored on servers located outside your country of residence, including in the United States (where Google Firebase servers are located).

By using the app, you consent to the transfer of your information to countries that may have different data protection laws than your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when:

• Posted on this page with a new "Last Updated" date
• Announced in the app (for material changes)
• Notified via email or push notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information (including photos) we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information and photos
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data or photos)
• Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at sutannadhif@gmail.com.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request copies of your personal data and photos
• Right to Rectification: Correct inaccurate personal data or photo metadata
• Right to Erasure: Request deletion of your personal data and photos
• Right to Restrict Processing: Limit how we use your data and photos
• Right to Data Portability: Receive your data and photos in a structured format
• Right to Object: Object to processing of your personal data

12. Contact Us

13. Consent and Acceptance

By downloading, installing, or using Lintas Benteng, you acknowledge that you have read and understood this Privacy Policy and agree to its terms, including:

• Collection of location data (including background location)
• Use of camera for photo documentation
• Storage of photos on your device and in cloud storage
• Sharing of data within your organization (if applicable)

If you do not agree with this Privacy Policy, please do not use the app.